Innovation 4: Decision Support System dedicated to Customs and Border Guards
National customs administrations in the EU form the operational backbone of the EU Customs Union. Currently, the Union Customs Code (UCC) is in place and there are defined specifications for the IT systems implemented by all countries.
CONNECTOR is developing a Decision Support System that will help Customs officers to make better-informed decisions with improved information and greater situational awareness. The benefits of the system mean that Customs will be able to (i) facilitate legal trade and the free movement of people by reducing waiting times at the border, (ii) help officers to allocate resources to identified key areas and (iii) utilise machine learning to continually auto-improve the system.

Service Description
National customs administrations in the EU form the operational backbone of the EU Customs Union. Currently, the Union Customs Code (UCC) is in place and there are defined specifications for the IT systems implemented by all countries.
CONNECTOR is developing a Decision Support System that will help Customs officers to make better-informed decisions with improved information and greater situational awareness. The benefits of the system mean that Customs will be able to (i) facilitate legal trade and the free movement of people by reducing waiting times at the border, (ii) help officers to allocate resources to identified key areas and (iii) utilise machine learning to continually auto-improve the system.
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